Operations / Administration Operations Manager (Bilingual)
Job Description
Why this job: Running a successful charter school includes many operational elements, so TEP needs a leader who can effectively manage the school’s Early Childhood Operations. This opportunity is open at an exciting time in TEP’s development, as TEP’s early childhood program expands in the coming school year. Help shape the future of students in Washington Heights and Inwood by joining the leadership of a successful and expanding school with a revolutionary model aimed at transforming public education.
Position Overview: The Operations Manager is a dynamic leadership role that requires expertise in managing the elementary school’s operations and growing needs. This individual will support in managing operations staff, refine operational systems to continually improve performance, and work with TEP’s school leadership to support TEP’s growth and development.
Position Responsibilities:
- Support Assistant Director in Managing Operations Staff
- Support supervision of Front Office Team
- Support supervision of Facility & Security Personnel
- Oversee TEP Customer Service Culture
- Support training of front line staff
- Ensure welcoming, solution-oriented service for students, families, staff, & visitors
- Manage Administration of all NY State Assessments
- Coordinate all logistics of state testing
- Lead Student Recruitment & Enrollment for the Early Childhood Program:
- Work alongside Assistant Director to oversee student outreach and recruitment for prospective kindergarten students.
- Work alongside Assistant Director to manage annual lottery and all middle school enrollment processes
- Manage Data Systems
- Ensure that all student data is updated in TEP’s Student Information System and ATS
- Manage School Facilities
- Coordinate all day-to-day campus maintenance and periodic facility upgrades
- Create systems to ensure the facility is properly supported during “off hours”
- Coordinate Student Transportation
- Manage relationship with DOE Office of Pupil Transportation (OPT)
- Coordinate all Early Childhood school student transportation logistics (yellow bus, MetroCards)
- Manage Technology Support Vendors
- Interface with Tech Consulting Firm to support staff and student technology
- Manage Copier Vendor to ensure functioning machines
- Coordinate School Food Program
- Setup DOE school meals annually and ensure compliance with Department of Health
- Ensure timely distribution of breakfast, lunch, and snack
- Plan & Manage School Events
- Work alongside Assistant Director to coordinate logistics of graduation, family events, concerts, and special events
- Manage all Field Trips Logistics
Qualifications:
- Must be fully bilingual in English & Spanish
- Prior Supervisory Experience Recommended
- Excellent organizational skills and attention to detail
- Proficient in all Microsoft Office applications
- Excellent customer service ability is required
Personal Attributes:
- Interpersonal
- Exhibits strong leadership, interpersonal and communication skills
- Treats others with respect, regardless of gender, race, sexual orientation, background, or ability
- Work Ethic
- Enjoys the challenge of, and works well in, a dynamic, fast-paced environment
- Works well in a collaborative, team-oriented work environment
- Philosophy
- Adheres to the belief that all students can learn given the appropriate supports
- Is committed to the vision and philosophy of the TEP organization
- Character
- Is committed to acting with honesty and integrity in all matters involving TEP students, parents, staff, and community members
- Is flexible and approaches position with a positive nature
Accountability: The Operations Manager reports directly to TEP’s Early Childhood Assistant Director.
Compensation: The Operations Manager earns a competitive annual salary based on individual’s experience level, with benefits including medical, dental, vision insurance, 403b retirement plan, STD, LTD and Life Insurance. The Operations Manager has approximately 5 weeks of vacation (which includes school vacation days).
