Operations / Administration Bilingual (English/Spanish) Education Program Coordinator
Job Description
About Masa
Masa partners with Mexican and Latino children, youth, and families in the South Bronx to develop strong learners and leaders who fully contribute to the larger community. We envision a community that is civically engaged, empowered, and educated.
Masa’s community-led, integrated model engages the entire family, grounded in a deep commitment to strengthening literacy, leadership, and power for Mexican, Central American, and Indigenous People. Masa fosters a culturally responsive learning community in which families engage with direct service and advocacy programs to dismantle barriers to success.
About the Education Program Coordinator
Masa is seeking an Education Program Coordinator to oversee Masa’s K-12 education programs, including an after-school program, robotics program, and summer intensive academic programs. This position is ideal for a Spanish/English bilingual person who is passionate about supporting children and youth academically, as well as in building a positive cultural identity and a commitment to social justice, who is committed to engaging and fostering trusting partnerships with families, and who has a strong background in education, social work, or non-profit management.
Responsibilities:
Student/family & volunteer recruitment and enrollment
- Oversee student recruitment and enrollment process, including family intakes and student pre-assessments, running relevant salesforce reports, managing waitlist process
- Oversee the recruitment, tracking, and management of large volunteer base for Masa programs
- Revise and refine recruitment and enrollment materials on an ongoing basis
- Ensure student enrollment data is effectively stored (both electronically and on paper)
Program Supervision
- Plan and conduct regular and on-going training for after-school program volunteers
- Communicate with volunteers on a regular basis regarding student progress
- Provide mentorship to 2 Program Associates, model desired behaviors and lead weekly planning and supervision meetings with staff
- Develop and maintain a high-quality, safe and nurturing environment in which children develop trusting and accepting relationships with adults and peers that foster growth and development.
- Create and/or review and approve culturally and developmentally appropriate curriculum aligned to program goals
- Prepare curriculum scopes/sequences and master calendars for both school year and summer programming; oversee planning and implementation of programs
- Supervise day-to-day operations of all programs, including effectively executing community events
- Develop and maintain program operations manual
- Communicate with parents regularly regarding student needs and other issues; make referrals on an as-needed basis
- Communicate with supervisor about individual issues and challenges as they arise; create student support plans and communicate them to volunteers
- Ensure all materials are purchased and available for use in a timely manner
Program evaluation and data management
- Fulfill all record-keeping responsibilities with the support of program staff
- Support implementation of program evaluation systems, including surveys and other data collection tools
- Run reports in SalesForce to support recruitment, enrollment, and waitlist processes
Requirements:
- Excellent verbal, listening, and written communication skills in English AND Spanish are required; comfortable communicating with children, parents, teachers, volunteers, and staff
- B.A. in education, social work, non-profit management, or other related field; M.A. or M.S.W. preferred
- 2+ years of management or supervisory experience; in an after-school setting a plus
- 2+ years of teaching or case management experience with children and youth
- Excellent administrative and organizational skills
- Able to perform work efficiently and accurately with minimal supervision
- Experience working with immigrant and indigenous speaking families a major plus
- Familiarity with SalesForce a plus
Physical demands:
- This position is in-person at Masa’s office, and may require local travel to other settings at times (e.g. schools, Masa community events, etc.)
- Light to moderate carrying of program materials is required
- Work schedule will include evenings and occasional weekends. Academic year program includes programming which ends at 8pm typically 4 times/week
- Strict adherence to hand washing, mask-wearing and other COVID-19 safety protocols, including any CDC recommendations, is required
