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13 Sep 2022

Operations / Administration Director of Literacy and Math Programs

Marlene Meyerson JCC Manhattan
 New York, New York County, New York, United States

Job Description

Job Title: Director of Literacy and Math Programs

Department: Joseph Stern Center for Social Responsibility

Supervised by Director of Joseph Stern Center for Social Responsibility

Job Type: Full Time

Classification: Exempt



The Joseph Stern Center for Social Responsibility (CSR) educates, inspires and empowers people to work toward a better and fairer world through learning, volunteering and activism. The Literacy + Math Program is a vital aspect of CSR’s work. For nearly three decades, the JCC has recruited and placed thousands of highly trained volunteer tutors who provide free, one-on-one, academic support to vulnerable students in the New York City area during the school day, after school, in the evening and weekend hours, and during the summer break. Our tutors bring our programs directly to students in public schools, public housing facilities, and transitional residences for families experiencing homelessness or are fleeing domestic violence. Most of our students are growing up in low-income and historically marginalized communities, and perform significantly below grade-level in literacy and/or math. Many attend underperforming schools.


The Director of the Literacy + Math Program partners with the CSR Center Director, public schools and other nonprofit organizations to develop and produce unique, high quality programming and manage program operations. Successful applicants will be skilled task managers who are passionate about engaging and activating community members to become advocates for educational equity.


Specific Responsibilities Include:


Program Development:

  • Manage Literacy + Math Programs, including strategy for expansion of programming through outreach to additional schools, families, and volunteers.
  • Supervise staff of full time administrative employee and part-time teaching and administrative staff, as well as volunteer monitors who oversee remote programs.
  • Train and place more than 300 volunteer tutors each year at partnering public schools, shelters and community-based sites to offer programs that provide academic support to students primarily in grades 1 – 5 who perform significantly below grade level standards in literacy and/or math.
  • Teach and supervise several school day, afterschool, evening and summer programs, and oversee instruction provided by other teachers facilitating JCC volunteer tutoring programs.
  • Communicate regularly with students’ parents, tutors, teachers and administrators at partner sites regarding behavioral and learning issues in order to advise and train volunteers to provide effective intervention methods for their assigned students. Respond to tutor inquiries and concerns to provide support and express appreciation of the challenges they face when tutoring students who need explicit and repeated instruction, as well as frequent redirection to remain on task.
  • Provide initial and ongoing academic assessments to determine specific weaknesses of participating students and create and revise course of instruction to target identified needs.
  • Arrange volunteer appreciation events and student/tutor parties several times throughout the year.

Program Production:

  • Plan and implement a portfolio of programs.
  • Seek out local public schools, community organizations, and shelters to form new partnerships in order to increase volunteer options within Community School District 3.
  • Serve as a key staff person at Literacy + Math events.
  • Work closely with the JCC marketing department to promote volunteer tutoring opportunities to JCC members, high school and college students, and community at large. Attend community service fairs to promote JCC literacy/math volunteer opportunities.
  • Work closely with the JCC development department to ensure sustainable funding for the program. This includes drafting and editing proposals for grants to enable the JCC to sustain and expand its programming in established and new partner sites and meeting regularly with funders and prospective funders to build relationships.
  • Work closely with JCC Older Adult and Teen staff to recruit constituents to serve as tutors.
  • Work closely with private and public NYC high school community service advisors to recruit students to serve as volunteer tutors.

Center Operations:

  • Create and revise yearly program budget, submit monthly expense reports; submit biweekly time cards for part-time facilitators of literacy and math programs.
  • Provide customer support.


  • Masters in education, preferably with certification in special education with emphasis on reading and math difficulties.
  • 3+ years of teaching experience.
  • Familiarity with multiple research-based early intervention methods, including at least one recognized program based on Orton-Gillingham approach to literacy training and effective multisensory approach to math intervention.
  • Supervisory experience.
  • Track record of recruiting and managing volunteers.
  • Excellent written and verbal communication skills, including the ability to communicate with diplomacy and clarity.
  • Team player with willingness to immerse oneself in all aspects of JCC life/environment.
  • Excellent computer skills.
  • Sense of humor, compassion and patience are essential.
  • Ability to work nights and weekends as needed.


Salary Range: $65,000 – $70,000


To apply, please send a cover letter including salary requirements and resume to

Diversity is a core value of The Marlene Meyerson JCC Manhattan. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions

How to Apply

Please apply by sending a resume and cover letter to

Bureaus: New York. Job Categories: Full-Time. Job Types: Operations / Administration. Salaries: 60,000 - 80,000.