Research and Policy Manager, Data and Research
Job Description
The New York City Charter School Center (Charter Center) seeks to hire a skilled data and research analyst to help the Charter Center fulfill its role as an essential source of accurate and timely data, and data-driven analysis, about public charter schools, education in NYC, and related topics. The Manager of Data and Research will have primary responsibility for the data systems that allow the Charter Center to collect, maintain, analyze, and share quantitative data that bear on charter school policy questions, including managing the organization’s utilization of a CRM database (Salesforce).
An integral player in the Charter Center’s mission-critical dealings with parents, teachers, school leaders, public officials, reporters, and philanthropists, this position requires both diligent attention to detail and a driving, proactive curiosity. The Manager of Data and Research will work collaboratively with Charter Center colleagues to fulfill data requests, and provide analyses in support of the Charter Center’s advocacy agenda.
RESPONSIBILITIES
Data Systems
- Use, maintain, and manage the Charter Center’s robust policy databases in MySQL and Salesforce
- Establish and implement protocols for routine work on both ends of that database (front-end updating/reconciling and back-end reporting/communicating)
- Manage the Charter Center’s shared CRM database (Salesforce) and create new reports as needed
- Learn about and use the Charter Center’s data-related tools, including Access, Tableau, MySQL, and ArcMap; and continually offer ideas about new technologies and other improvements
Stakeholder Service
- Provide clear, thorough, and timely answers to data-related queries from Charter Center staff and external stakeholders
Analytical Projects
- Contribute to research reports and other analytical projects, not only with data analysis but potentially including writing, editing, information design, and project management (depending on skills, interest, and project needs)
QUALIFICATIONS
Experience
- Graduate degree in management, education, public policy, or quantitative field (Candidates with extraordinary academic credentials will be considered with a four-year bachelor’s degree)
- 0-5 years professional experience
- Substantial experience with statistical or other quantitative research, in a professional or academic setting
- Knowledge of charter schooling and general K-12 education policy
- Experience in a fast-paced/high-stakes setting (e.g. start-up or campaign)
- Demonstrated experience in public policy writing preferred
Skills
- Intermediate to advanced proficiency with Microsoft Excel, Access, and MySQL (or similar)
- Superb writing ability
- Additional skills in statistical analysis, CRM management, program evaluation, survey research, financial analysis, and/or information design
Personal Characteristics
- Commitment to improving public education in NYC
- Critical thought, capable of asking insightful questions and methodically pursuing answers
- Proactive, collaborative work style
- Personal presence and communication skills to represent the Charter Center in diverse forums
