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16 Sep 2021

Instructional Support Program Associate

CUNY K-16 Initiatives
 Kings County, New York, United States

Job Description


CUNY’s Office of K-16 Initiatives creates innovative pathways for young New Yorkers to envision and achieve success, by engaging strategic partners in confronting systemic educational inequities. 


Reporting to the Associate Director of College Counseling Initiatives (CCI), the College Counseling Initiatives Program Associate works to reduce barriers to college access and success. The Program Associate will be primarily responsible for overseeing program implementation and near-peer mentor support across all CCI programs. Our flagship program is College and Career Bridge for All, a near-peer matriculation program that is a collaboration between CUNY and the NYCDOE to increase enrollment and persistence in college. The Program Associate will provide administrative and implementation support, including supporting the recruitment, hiring, training and management of 200+ Coaches, while also supporting continuous improvement of the program. The Program Associate will also support the additional near-peer matriculation projects under the portfolio of CCI. They will work closely with Bridge Coaches, coach support staff, and other College Counseling Initiatives staff to ensure Bridge Coaches are supported, invested in and prepared to support students to pursue their college and career plans. 


  • Support Coach Recruitment and Hiring 

Conduct Initial review of applicants, participate in interview processes and candidate 


Coordinate paperwork and on-boarding process of approximately 200 seasonal program 


  • Support in Coach Training 

Oversee project to develop content and run training for 200 college students 

Facilitate training sessions 

Create content on youth development, professional experience, and college access 

  • Coordinate Coach Communications 

Draft weekly newsletters featuring helpful resources, program accountability, and 

answers to Coach questions 

  • Oversee Coach Timesheet Process 

Track completion of timesheets 

Follow up with near-peer mentors who haven’t completed timesheets 

Manage timesheet tracking database 

  • Provide administrative support for Coach Management 

Track program attendance at mandatory events 

  • Other Duties 

Collaborate on program evaluation and best practice analysis to inform program design

  • Other duties as assigned 


Minimum Qualifications 

  • Bachelor’s degree required
  • 1+ years of experience in college advising and positive youth development practices, 

with progressive project management responsibilities 

  • Commitment to program values of equity and inclusivity, teamwork, community,

growth, excellence, partnership and having fun. 

  • Experience working collaboratively and cooperatively with a diverse community of

students, staff, and external constituents 

  • Proficiency in Google and Microsoft suite of programs & otherwise digitally literate and



  • Experience with group facilitation
  • Experience in and commitment to youth leadership and college access/persistence for 

students traditionally underrepresented in college 

  • Experience attending and/or working with NYC DOE public schools 
  • Experience with data collection and analysis, and database management to support 

effective program operations and program evaluation 

  • Previous experience with College & Career Bridge for All or similar programs 


We are committed to enhancing our diverse academic community by actively encouraging people of all race, color, religion, gender, gender identities or expressions, sexual orientation, national origin, genetics, disabilities, age, or protected veteran status to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. CUNY is an EEO/AA Employer. 

Compensation: $50,000-$58,000 commensurate with experience 

How to Apply

Please upload cover letter and resume byOctober 1, 2021 through the RFCUNY portal at  

Bureaus: New York. Job Categories: Full-Time. Job Types: Instructional Support.