Technology Senior Director of Technology
Job Description
About Carlos Rosario International Public Charter School
CRIPCS is an adult charter school that delivers high-quality education, career training, and supportive services that enable adult immigrants to realize their dreams while strengthening our community and economy. When you join the team at CRIPCS, you become part of a unique, mission-oriented organization that is actively and innovatively tackling some of the greatest challenges faced by adult learners and English language learners today. We have a laser-beam focus on equity of opportunity for those we exist to serve. We are proud to live into our commitment to continuous improvement and challenging the status quo. This documented and celebrated commitment to high-quality work has earned us a seat at the table with governmental bodies who can impact our ability to do our best work for our students. In line with our commitment to Diversity, Equity, and Inclusion, we are centering our priorities in empowering our staff, building for the future, and centering our mission.
Position Summary
As the Senior Director of Technology, you will play a critical role in shaping our technology strategy and systems to align with our business objectives and best support our staff and students. The Senior Director will work closely with a team of dedicated IT professionals including vendors, partner with other departments to drive innovation and efficiency, and maintain high standards of collaboration, customer service, data security and availability. The ideal candidate will be eager to roll up their sleeves when needed and have a proven track record in strategic leadership, enterprise systems implementation and change management, and strategic technology road mapping.
Responsibilities
- Strategic Leadership: You will develop and execute our company’s IT strategy in alignment with our overall business objectives and with a focus on addressing and meeting the technology needs of 250 staff and over 2,000 students across two campuses. Collaborate with other department leads to develop a plan for how technology can and should better support their work.
- Change Management: You will model and develop best practices in change management, especially for effective system implementations across the organization.
- People Management: You will oversee the IT Help Desk, Student Information and Learning Systems (SILS), and System Administration teams, who you will coach and develop a vision for guiding their experience as IT professionals.
- Technical Leadership Expertise: You will be a hands-on leader, actively participating in technical projects and providing guidance to the IT team and vendors.
- Planning and Program Management: You will lead development of an IT and information systems vision and plan, and prioritize projects and initiatives throughout the year to best support those objectives.
- Project Management: You will allocate resources effectively to meet project requirements, budget and operational needs.
- Vendor Management: You will manage relationships with IT vendors and service providers, ensuring value for the organization.
- Cloud Expertise: You will leverage your experience with cloud platforms, including Microsoft Azure and Amazon Web Services, to optimize our cloud infrastructure and services.
- Data Warehousing: You will lead efforts to establish and maintain data warehousing solutions for retention of student, staff, and other data to support effective business analytics and reporting.
- Data Management: You will oversee the implementation and maintenance of cloud databases, ensuring data accuracy, availability, and security.
- Reporting: You will drive the development and enhancement of reporting systems to support data-driven decision-making across the organization.
- Analytics: You will promote the use of advanced analytics and data-driven insights to improve business operations.
- Compliance: You will ensure our IT systems and practices comply with industry standards and regulations.
- Systems and Data Governance: You will lead our systems and data governance function, collaborating with representatives from different teams to ensure that systems and data decisions are informed by cross-functional needs, are deliberate, and are clearly communicated.
- Policies and Procedures / Risk Management: You will stay current on industry best practices to develop, implement, and maintain IT policies and procedures that safeguard institutional data and information that support efficient IT operations, as well as the administration and management of asset inventory.
- Travel: Some travel may be required for conferences, meetings, and on-site support as needed.
Key Qualifications
- Deep commitment to CRIPCS’s core values and Diversity, Equity, Inclusion and Belonging (DEIB) and ability to model those values in relationships with colleagues and partners.
- Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree in Information Technology, Computer Science, or a related field a plus.
- Proven experience (10+ years) in IT leadership roles, with a track record of successful project management and team management. This person is expected to be knowledgeable about:
- cloud platforms, particularly Microsoft Azure; Industry certifications (e.g., Microsoft Certified Azure Administrator) is a plus
- cloud database management, reporting tools, data warehousing, analytics, and SDWan
- data analytics tools (e.g., Tableau, Power BI) and data warehousing technologies
- cybersecurity best practices and compliance standards
- structuring effective systems administration and helpdesk support teams and functions.
- Excellent organizational change management, project management, and budgeting skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strong problem-solving and decision-making abilities.
- Strategic thinker with a customer-centric approach to IT solutions.
- Bilingual speaker (Spanish/English, Amharic/English) preferred but not required.
This position includes performing essential job functions safely and consistently with federal, state, and local standards, including meeting productivity standards. The candidate must possess clear communication skills on the phone and in person. While the job is primarily administrative in nature, it may require occasional heavy lifting, up to 50 pounds of force on occasion. Additionally, the candidate should be able to remain stationary at a keyboard for long periods and operate various office types of machinery, such as a calculator, copy machine, and printer.
This job description does not list all the duties of the job. You may be asked by supervisors to perform other related duties. Management has the right to revise this job description at any time.
Our Commitment to the Senior Director of Technology
- A competitive annual starting salary range of $148,300 – $160,000 commensurate with experience.
- 46 total days of time off (a combination of paid holidays, vacation, sick, and personal time) per year. This number increases over time.
- A flexible, hybrid work schedule with the option to work from home up to 1-2 days per week.
- Competitive health benefits and retirement match (up to 6% of the base salary).
- Deep investment in individualized professional development inclusive of coaching, conference attendance, and tuition reimbursement.
