Instructional Support Social Work Manager
Job Description
Job Title: Social Work Manager
Job Type: Full-Time, Salaried Exempt
Salary Range: $68,000 – $72,000 per year
Supervisor: VP, Student Support and Success (SSS)
Direct Reports: Part-time program assistant, Social Work Intern(s)
ABOUT US:
Row New York is a unique, sports-based youth development non-profit organization that uses the sport of rowing as a challenge and support to youth while building their academic and social-emotional skills for success in high school and college. In addition to providing a signature youth program to middle and high school student-athletes from diverse racial, cultural, and socioeconomic backgrounds, the organization supports students through college with a College Success program and alumni services. Row New York also provides rowing programs to participants with disabilities, Veterans, and local community members. We currently serve participants in Washington Heights/Inwood (Manhattan) and Flushing Meadows Corona Park (Queens).
ABOUT THE POSITION:
The Social Work Manager will support our student-athlete participants’ emotional and mental well-being and growth as a member of the Student Support and Success (SSS) team. This will be accomplished primarily by facilitating after-school student workshops, training and supporting staff in their interactions with participants, and counseling participants on a short-term basis. The Social Work Manager facilitates school year and summer programming for our middle school and high school student-athletes primarily at our Flushing Meadows Corona Park site, at different Queens partner locations, or occasionally on Zoom (depending on program needs) as part of RNY’s student success curriculum. This role may also supervise social work interns, depending on SIFI certification.
The ideal candidate is an engaging, approachable, and creative group facilitator with an entrepreneurial spirit, and has experience counseling youth through crisis, trauma, and the everyday challenges of being an adolescent. They will be committed to and well equipped to work in partnership with our rowing coaches and other SSS staff. External clinical supervision will be provided.
The position is currently hybrid. During the school year, the Social Work Manager will lead in-person programs at a site near Flushing Meadows Corona Park 3-4 days per week in the early evening hours. On the other 1-2 days, the Manager will visit our Inwood, Manhattan rowing site or our Queens rowing site after school to connect with youth participants based there. There may be in-person meetings, activities, or events in other locations in New York City. If not required to be in person earlier in the work day, the staff member may choose to work from home or at Row New York’s midtown office.
Key Expectations and Responsibilities:
- In coordination with the SSS team, develop and facilitate effective and engaging group workshops for Queens student participants within 4 of the 5 pillars of SSS: Academic & Life Skills, Social-Emotional Learning, Health & Wellness, and Social Justice & Cultural Awareness.
- Lead student tracking conferences with coaches and SSS staff to determine which participants need support/intervention and to track outcomes and/or progress made.
- Deliver short-term counseling and/or support services to participants and family members as appropriate; make referrals to community resources; engage in crisis intervention as needed.
- Provide guidance/training to staff so they can effectively support participants and create safe and welcoming spaces within their teams.
- Conduct case management activities to ensure Queens students are accessing resources and summer programming or employment aligned with their goals.
- Supervise a part-time program assistant on program facilitation and administrative duties by establishing clear expectations and providing regular and constructive feedback.
- Provide supervision for Master of Social Work intern(s), when assigned, by establishing clear expectations in the work plan and weekly supervision as required by the partner university.
- Assist with participant recruitment and tryout efforts.
- Lead in timely collection of Hello Insight pre and post surveys, goal setting interviews, and assist with collection of other organization wide metrics.
- Build and maintain partnerships with local schools and community organizations such as Queens Community House, STARS, and Corona School of Arts and Sciences (CASA).
- Lead or assist in planning department events/programs (e.g., career panels, student -led Youth Leadership Team).
- Chaperone students during enrichment events such as field trips, youth forums, (occasionally overnight) college trips, etc.
- Model character, leadership, and organizational values; prioritize and ensure the safety of program participants.
Qualifications and Requirements:
- LMSW New York State License; SIFI certification strongly preferred
- At least 2 years’ experience in the social work field
- Experience with both individual and group counseling of youth and/or families in a school, youth development, community-based organization, or similar setting
- Excellent communication skills, both verbally and in writing, and a demonstrated ability to develop and effectively facilitate engaging and enriching workshops for youth participants
- Strong interpersonal skills and high level of emotional intelligence; ability to build productive relationships and establish trust, while at all times observing professional boundaries
- Passion for and commitment to serving youth from under-resourced communities and communities of color; sensitivity to the dynamics of serving a racially and economically diverse student population
- Knowledge of youth development with an understanding and appreciation of youth development in the context of sports
- Flexibility, openness to change, and a demonstrated ability to create a positive culture and sense of empowerment for students
- Strong collaborator and team player with interest and ability to contribute to an inclusive and equitable organization for students and staff
- Strong organizational skills, attention to detail, and experience juggling and following through on multiple projects
- Ability to regularly travel to all program and work sites, primarily located in Manhattan and Queens
- Can work evenings during the school year and some weekends
- Proficient using business applications like Google Workspace, Zoom, Excel, etc.
- Experience supervising staff or interns a plus
- Fluency in English and Spanish a plus
Compensation & Benefits:
RNY is committed to paying our staff equitably and competitively amongst our peer organizations. We provide excellent benefits that support a healthy “work-life” balance. Our benefits include:
- Affordable, high-quality health, dental, and vision insurance
- 401K plan
- Fully paid parental leave
- Minimum of 25 paid PTO days per year plus paid holidays
