Instructional Support Sr. Associate, Instructor Support
Job Description
The GWC Curriculum Team is searching for a passionate and curious Instructor Support, Sr. Associate to prepare and develop a growing network of educators who bring the GWC mission to the classroom. This person will be responsible for supporting the design and delivery of effective teacher onboarding, training, and in-program support to teachers through their efforts in our flagship Virtual Summer Immersion Program (SIP) and our Self-Paced Program (SPP). Outside of these two programs, the Sr. Associate, Instructor Support will support other GWC programs and initiatives as needed. In this role, you will also seasonally manage a team of 3-4 remote Site Leads to provide coaching and support to our summer teaching staff.
You will report to the Manager of Curriculum & Instruction and will work in close partnership with the Director of Curriculum, Curriculum, People & Culture, Operations, and Programs teams. The position affords a great opportunity to have a tangible impact on students and teachers and help close the gender gap in the technology sector.
This is a full time position that begins January of 2022, with a preference for candidates living in or being willing to relocate to a commutable distance to our NYC office.
Responsibilities: SIP + SPP Staff Onboarding, Teacher Training, and In-Program Support
- Draft and send regularly scheduled email communications as part of SIP + SPP staff onboarding, training, and in-program support.
- Support the recruitment and hiring of SIP and SPP staff by helping to lead virtual info sessions, facilitate breakout room discussions, create and review email communications as needed.
- Collaborate with other team members to develop and provide feedback on training and support materials as needed for Instructors, TAs, Advisors and Site Leads in the SIP and SPP programs to ensure curriculum understanding and align teaching staff with GWC’s classroom approach and organizational values.
- Support delivery of SIP and SPP training sessions for 200+ seasonal summer staff with the support of the Director of Curriculum, Curriculum & Instruction Manager, and seasonal SIP + SPP Instructional Managers.
- Lead the design, implementation, and delivery of ongoing in-program professional development for SIP + SPP staff such as round table events and recurring office hours.
- Support with the moderation of the SIP + SPP Teacher Slack Workspaces and incident resolution processes.
- Manage a small team of 3-4 SIP Site Leads in order to support SIP instructors and address concerns or challenges that may arise in the classroom.
- Check-in weekly with the Curriculum & Instruction Manager and reporting Site Leads (in the summer months) to provide additional support to the SIP teaching staff.
- Observe GWC programs in action and use your observations to inform your training and in-program support practices.
- Use observations to provide tangible feedback and next steps to Teaching Teams or Site Leads as needed.
- Complete performance evaluations of Teaching staff and Site Leads.
- Support curation and documentation of teaching and support materials from SIP and SPP.
- Other GWC Programs: Provide instructional and training guidance and expertise to other Girls Who Code programs as needed (Clubs, Work Prep, Virtual Mentoring, etc.)
Qualifications
- Have 1-2 years of teaching experience, for example in the classroom or as part of an after school or summer program.
- Be highly organized and detail-oriented, clearly and regularly documenting progress, and able to identify mistakes and inefficiencies.
- Be able to develop and implement training and support mechanisms that instill instructor confidence and competence.
- Have strong writing skills and be able to craft engaging, age-appropriate prose for students, teachers, and volunteers.
- Be able to learn new systems, tools, and technologies quickly in order to effectively onboard staff and build training resources.
- Have excellent people skills with an ability to balance priorities, negotiate, and work with a variety of internal and external partners.
- Be comfortable working and collaborating with in-person and remote team members.
- Be able to work independently and track multiple processes and projects at the same time.
- Embrace challenges and adopt new responsibilities with creativity, initiative, and self-direction.
- Be an intellectually curious and responsive team contributor, delivering and receiving feedback regularly.
- Demonstrate comfort with adjusting work to evolving priorities in a dynamic work environment.
- Believe that all girls can code, and be excited to work to close the gender gap in tech.
Preferred Qualifications
- Experience teaching STEM/CS subjects and/or working with high-school students and adults.
- Experience designing or delivering training and/or support resources for educators or adult learners (e.g. technology lead or department lead at your school).
- Have familiarity with Understanding by Design, Universal Design for Learning, and/or Agile Development Methodologies.
- Hold a degree in a Science, Technology, Engineering, Math, or Education field, or have commensurate or demonstrable experience in STEM.
- Have knowledge of computer science education space.
Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs.
Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas.
