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2 Feb
2022
Operations / Administration Workforce Programs Associate
Job Description
Girls Who Code is an international non-profit organization working to close the gender gap in technology. Through our Workforce Programs, we are providing college-aged students and early career professionals with the skills to explore and pursue careers in technology fields. Girls Who Code is searching for a Workforce Programs associate to assist with the planning and execution of key workforce programs, including Work Prep, Virtual Mentoring and Technical Interview Prep.
The Associate will work closely with our Senior Manager of Workforce Programs to implement workforce programs that help participants explore various roles and careers in the tech sector and/or help them prepare to apply for these positions. This work will include assisting with program design, drafting outreach communications, data management, logistics management, and in-program support of participants.
The ideal candidate has at least one (1) year of demonstrated experience working on professional development programs or student-facing initiatives, or supporting large virtual events or programs, with a preference for work in higher education, career services, or job readiness programs. They bring experience working with diverse populations and a passion for connecting students and young professionals with high quality, free, meaningful professional development opportunities. They thrive in a fast-paced innovative environment and can balance multiple projects while prioritizing attention to detail and constituent support.
New York City Based – temporarily remote through February 2022, then moving to hybrid.
This is a full-time position to start as soon as possible.
RESPONSIBILITIES:
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- Support the Senior Manager of Workforce Programs on two programming streams, Career Exploration and Career Readiness, which include programs like Virtual Mentoring, Work Prep, and new pilot initiatives.
- Draft all communications for program recruitment and in-program operations. Collaborate with team members to deploy communications and track progress.
- Provide participant support while programs are in-session via Zendesk, email, and/or individual meetings.
- Manage and track logistical details for all programs, including educational content management, learning management systems, and event platforms such as Zoom, Hopin, etc.
- Research tools, trends, and opportunities and contribute to the creation of new program materials
- Collaborate with the overall College & Career Programs team to improve the efficiency of team’s systems, processes, and strategies to help the team achieve its goals
QUALIFICATIONS:
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- Bachelor’s degree or equivalent work experience
- 1+ years prior experience in higher education, job-readiness or workforce programs
- Demonstrated experience working on multiple projects simultaneously and balancing competing priorities
- Excellent communication skills, especially written and verbal
- Highly organized with an orientation towards customer service that prioritizes timely, clear, thoughtful, respectful responses to stakeholders from all backgrounds
- Thrives in a fast-paced, dynamic, and innovative environment; comfortable working effectively under pressure to meet tight deadlines and goals
- Data-driven: the ability to track outcomes through set goals
- Desire to learn and grow; team player with a flexible, creative, and analytical approach to problem-solving
- Knowledge of and/or interest in computer science, technology, and/or education (preferred)
- Experience with management or assisting in virtual programs, events, or classes using online video conferencing tools (preferred).
- Commitment to Girls Who Code’s mission and the values of diversity, equity, and inclusion
Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs.
Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas.
