Operations / Administration Director of Operations
Job Description
JOB DESCRIPTION
Title: Director of Operations (IT, Facilities, Health Services, School Safety and Discipline, Food Services, and Transportation) | FLSA Status: Exempt |
Reports To: Superintendent | Pay Range: Director 2 |
Prepared/Revised Date: 12/30/2024 | Work Year: 2025-2026 |
SUMMARY:
The Director of Operations provides high-level leadership, direction, and oversight of multiple support functions within the school district—specifically Information Technology, Facilities, Transportation, Food Services, and School Safety & Discipline. This individual collaborates with the Superintendent and cabinet level administrators and building principals to develop strategic plans, manage budgets, and ensure compliance with federal, state, and local regulations. By supervising department managers, the Director coordinates large-scale initiatives, promotes operational efficiency, and maintains high-quality services for students, staff, and the community. Ultimately, the Director of Operations helps foster a safe, well-resourced learning environment that supports the district’s educational mission, vision, and values. |
ESSENTIAL DUTIES AND RESPONSIBILITIES: Listed below are the essential tasks performed to achieve the purpose of this job. The frequency of each task is listed as follows: (D) daily, (W) weekly, (M) monthly, (Q) quarterly, or (A) annually. Also listed is the percentage of time each task requires on an annual basis. The total, including the percentage allocated to “other duties as assigned, “equals 100%.
Job Tasks Descriptions | Frequency | % of time |
Oversight of Department Managers
|
W | 10% |
Strategic Planning & Goal Setting
|
M | 5% |
Financial Management & Budgeting
|
W | 5% |
IT Infrastructure & Cybersecurity Oversight
|
W | 10% |
Facilities Planning & Capital Projects
|
W | 10% |
Transportation & Fleet Oversight
|
W | 10% |
Food Services & Nutrition Programs
|
W | 10% |
School Safety & Discipline
|
W | 10% |
Risk Management & Emergency Preparedness
|
M | 5% |
Cross-Functional Collaboration
|
M | 2% |
Communication & Reporting
|
M | 10% |
Vendor & Contract Management
|
M | 5% |
Data-Driven Decision Making
|
M | 5% |
Continuous Improvement & Professional Development
|
M | 1% |
Policy Development & Compliance
|
A | 1% |
Perform other duties as assigned. | M | 1% |
TOTAL= | 100% |
EDUCATION AND RELATED WORK EXPERIENCE:
- Bachelor’s Degree in Business Administration, Educational Leadership, Public Administration, or a related field; Master’s Degree preferred.
- 7–10 years of progressive leadership experience in operations management, preferably within an educational or public sector environment.
- Demonstrated track record overseeing multiple functional areas (e.g., IT, Facilities, Transportation, Food Services), including team leadership and budget management.
- Proven experience in policy development, strategic planning, and implementing process improvements.
TECHNICAL SKILLS, KNOWLEDGE, AND ABILITIES:
Operational Management
- Strong knowledge of public sector procurement, contract negotiation, and vendor management.
- Familiarity with school-specific compliance regulations (e.g., USDA meal requirements, student transportation standards, ADA compliance).
Leadership & Communication
- Ability to recruit, develop, and lead diverse managerial teams (Facilities, Transportation, Food Services).
- Excellent communication skills for collaboration with stakeholders (school boards, local agencies, parents, and staff).
Budgeting & Financial
- Expertise in budget planning and resource allocation across multiple departments.
- Proven ability to analyze financial reports, identify cost-saving opportunities, and ensure fiscal responsibility.
Strategic Planning & Data Analysis
- Capacity to establish key performance indicators (KPIs) and use data to drive operational decisions.
- Ability to design and implement multi-year strategic plans in alignment with educational objectives.
School Safety & Risk Management
- Working knowledge of safety protocols, discipline frameworks, and crisis management in a K–12 environment.
- Experience developing risk mitigation strategies for facilities, technology, and transportation.
IT Governance & Cybersecurity
- Understanding of enterprise-level technology infrastructure, cybersecurity best practices, and disaster recovery.
- Ability to evaluate emerging technologies and integrate them into instructional and administrative processes.
LICENSES, REGISTRATIONS, OR CERTIFICATIONS:
- Principal or Administrative Licensure (Not Required, but Preferred)
- Valid Driver’s License and a driving record that meets district standards (required for occasional travel among schools and external sites).
- Applicable Administrator or Facilities Certifications (depending on state or district requirement, e.g., Certified Facility Manager, School Business Administrator certification) is a plus.
- Project Management Certification (e.g., PMP) or specialized training in technology leadership (e.g., Google, CLEVER, Network Administration, Micrcosoft)
MATERIALS AND EQUIPMENT OPERATING KNOWLEDGE:
- Proficiency in standard office equipment (computers, printers, copiers) and collaboration tools (e.g., video conferencing, project management software).
- Working knowledge of facilities-related equipment and maintenance management systems (for high-level oversight and coordination).
- Ability to interpret and analyze software platforms related to transportation routing, food service inventory, facility maintenance tracking, and student information systems.
- Familiarity with audio/visual technology used in modern classrooms and administrative offices.
IT Specific
Infrastructure & Systems
- Understanding of network architecture, server environments, and cloud-based solutions in PK–12 settings.
- Knowledge of cybersecurity frameworks (e.g., NIST) and data privacy laws (e.g., FERPA, COPPA, Accessibility Laws, CORA).
Software & Application Oversight
- Experience selecting and managing Learning Management Systems (LMS), Student Information Systems (SIS), and productivity suites (e.g., Microsoft 365, Google Workspace).
- Ability to evaluate software licensing needs and negotiate vendor agreements.
Disaster Recovery & Continuity
- Familiarity with backup solutions, business continuity planning, and incident response protocols for technology disruptions.
- Ability to conduct periodic testing of disaster recovery plans and coordinate with relevant departments.
REPORTING RELATIONSHIP AND DIRECTION/GUIDANCE:
- Reports to: Superintendent
- Direct Reports: Yes (Food Services Manager, Transportation Manager, Facilities Manager, Information Technology staff, Health Service Staff).
BUDGET AND/OR RESOURCE RESPONSIBILITY:
Budget Function | Responsibility | |||
Sole | Participate | Recommend | Not Applicable | |
Develop a Budget | X | |||
Administer a Budget | X | |||
Monitor a Budget | x | |||
Coordinate a Budget | X | |||
Initiate a Requisition | x |
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
PHYSICAL ACTIVITIES | Amount of Time | |||
None | Under 1/3 | 1/3 to 2/3 | Over 2/3 | |
Stand- | X | |||
Walk- | X | |||
Sit | x | |||
Use hands to finger, handle or feel | X |
PHYSICAL ACTIVITIES | Amount of Time | |||
None | Under 1/3 | 1/3 to 2/3 | Over 2/3 | |
Reach with hands and arms | X | |||
Climb or balance | X | |||
Stoop, kneel, crouch, or crawl | X | |||
Talk | x | |||
Hear | x | |||
Taste | x | |||
Smell | x |
WEIGHT AND FORCE DEMANDS | Amount of Time | |||
None | Under 1/3 | 1/3 to 2/3 | Over 2/3 | |
Up to 10 pounds | x | |||
Up to 25 pounds | x | |||
Up to 50 pounds | x | |||
Up to 100 pounds | X | |||
More than 100 pounds | X |
MENTAL FUNCTIONS | Amount of Time | |||
None | Under 1/3 | 1/3 to 2/3 | Over 2/3 | |
Compare | x | |||
Analyze | x | |||
Communicate | x | |||
Copy | x | |||
Coordinate | x | |||
Instruct | x | |||
Compute | x | |||
Synthesize | x | |||
Evaluate | x | |||
Use Interpersonal Skills | x | |||
Compile | x | |||
Negotiate | x |
WORK ENVIRONMENT | Amount of Time | |||
None | Under 1/3 | 1/3 to 2/3 | Over 2/3 | |
Wet or humid conditions (non-weather) | X | |||
Work near moving mechanical parts | x | |||
Work in high, precarious places | x | |||
Fumes or airborne particles | X | |||
Toxic or caustic chemicals | X | |||
Outdoor weather conditions | X | |||
Extreme cold (non-weather)- Fridges/Freezers | X | |||
Extreme heat (non-weather)- ovens and stoves | X | |||
Risk of electrical shock | X | |||
Work with explosives | X | |||
Risk of radiation | X | |||
Vibration | X |
VISION DEMANDS | REQUIRED TO PERFORM ESSENTIAL FUNCTIONS OF THE JOB |
No special vision requirements | Need to be able to read from paper or computer screens |
Close vision (clear vision at 20 inches or less) | Yes |
Distance vision (clear vision at 20 feet or more) | Yes |
Color vision (ability to identify and distinguish colors) | Yes |
Peripheral vision | Yes |
Depth perception | Yes |
Ability to adjust focus | Yes |
NOISE LEVEL | Level of noise typical in the work environment for this job |
Very quiet | |
Quiet | X – in office |
Moderate | X – in schools |
Loud | |
Very loud |