Operations / Administration High School Programs Specialist – Concurrent Enrollment
Job Description
The High School Programs Specialist is responsible for administering the daily tasks of High School Programs, with a particular focus on Dual Enrollment/Concurrent Enrollment. This position works closely with various campus departments, students and parents to increase program enrollment, course offerings, teaching personnel, and to assist in the transition of high school students to post-secondary enrollment at CSU Pueblo.
This position will work closely with the Associate Director of Academic Pathways and Programs to support various operational and business functions to ensure the concurrent enrollment program’s success.
Primary Duties
Program Support
- Provides administrative functions and office support to ensure success and growth in High School Programs.
- Works with school district administrators to identify areas of growth to expand dual enrollment program opportunities for students.
- Coordinates with Director of Operations to develop and disseminate program MOUs; works with school partners to identify, advise, and register students for semester coursework.
- Maintains accurate and detailed records of correspondence and student records in adherence with FERPA guidelines.
- Establishes and carries out timelines for program operations to program liaisons and instructors, satellite campus and departmental staff, and other campus departments.
- Coordinates course needs with department and division staff to ensure timely and accurate course registrations each semester.
- Provides administrative support for program planning and execution of events to include meeting planning, program event scheduling, course builds, preparation of event materials, payment of invoices and other financial support.
School Personnel/Student Support
- Coordinates with school liaisons and campus instructors on uses of campus systems to register students, verify enrollments, and retrieve student academic records.
- Provides a high level of support, technical guidance and verification processes in Banner for student registration and reporting purposes.
- Develops and delivers orientation sessions for students and their parents to clarify admissions, financial aid, registration processes, and other academic policies.
- Refers students to additional campus services to ensure increased academic success and satisfaction in the program. Collaborates with other campus departments to assist students in their transition to post-secondary enrollment at CSU Pueblo or other institutions.
- Oversees the student registration process. Verifies information against report data for third-party billing.
- Monitors student course progress and completion; troubleshoots and resolves registration errors. Assists students with add/drop, withdrawals, COF authorizations, registration holds and student billing.
- Ensures the technical needs of the program for instructors and students are met and resolved in a timely manner.
- Coordinates with Track Center, Admissions Counselors, and Pack Center to support enrollment for college after participating in the High School Programs opportunity.
Recruitment & Marketing
- Works with the Marketing Specialist to promote the program in print, on the website, on social medial platforms and via text messaging.
- Attends and hosts functions, orientations or other information sessions, outside of normal business hours as necessary, to promote the program, meet with high school personnel, students and their families, and other campus partners to increase program awareness and enrollment.
Ancillary Duties
Other duties as assigned.
Salary Range
$45,000 – $52,000
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
- Bachelor’s Degree from a regionally accredited institution
- Working knowledge of Microsoft Office Suite and Adobe
- Effective written communication skills
- Experience in a customer service role
- Experience in a position or activity that required the ability to think critically and solve complex problems
- Experience in a position or activity that required effective verbal communication skills
- Experience with, or commitment to, advancing diversity and inclusion in higher education
Preferred Qualifications
- Master’s degree
- Working knowledge of enterprise information systems (Banner), and digital workflow systems (Formstack)
- Knowledge of regional accreditation and higher education regulatory processes
- Advanced working knowledge of Banner
- Experience working with high school students in an academic setting
- Experience in academic advising
Supplemental Information
All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.
Applicants must attach the following documents, in order to be considered for this position:
- current resume or CV
- a cover letter detailing the extent to which you meet the listed minimum and preferred qualifications for this position
Applications submitted without the required attachments listed above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.
Early submission of application materials is encouraged. Screening of application materials will begin immediately. This posting will accept applications until 5pm (MST) Friday, January 17th, 2024; all applications received by that time will be considered.
About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.
CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.
Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation’s top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.
- Medical and prescription insurance
- Dental insurance
- Vision insurance
- Flexible benefit plan
- Basic term life insurance
- Voluntary term life and AD&D lnsurance
- Long-term disability insurance
- Employee assistance program
- Travel accident insurance
- Voluntary critical illness and accident insurance
- Annual and sick leave
- Retirement plans
- Employee and dependent tuition discounts
- State employee discounts via BenefitHub
About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo’s beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
The University reserves the right to check additional references, with prior notification given to the candidate.
