Operations / Administration Operations Coordinator
Job Description
Operations Coordinator (College Track Aurora)
About College Track:
College Track (CT) is a national education nonprofit that empowers students from underserved communities to reach their dreams of a college degree. Our mission is to close the achievement gap and create college-going cultures for students who are historically and currently under-represented in higher education.
We actively engage students over the course of 8 to 10 years, from the summer before high school through college graduation. Our students join College Track with limitless aspirations and we provide them with a comprehensive program and encouraging learning environment that empowers them to succeed. More than 90% of our students are admitted to a four-year university and 75% of our college students are currently enrolled in, or have graduated from, college. Over 85% of our students will be the first person in their family to earn a college degree.
For more information about College Track, visit our website: http://www.collegetrack.org.
Why join the College Track team?
- Impact Students – Everyday you will have the opportunity and the responsibility to push highly motivated students to build their set of academic and practical skills so they can not only attend college, but graduate from college.
- Change Communities – You will be part of the movement to close the achievement and opportunity gaps that exist in historically underserved communities, and you will witness success, both small and large, each day.
- Develop Your Career – You will have opportunities to participate in professional development with others dedicated to improving our nation’s education system.
Who are we looking for?
College Track is searching for motivated, committed, and creative leaders who steadfastly believe that all students are born with the potential to graduate from college. These leaders must be devoted to working relentlessly to ensure that all College Track students develop the skills needed to succeed in high school and college. The Operations Coordinator will be an individual who thrives on challenges and opportunities, has an eye for detail, and is constantly looking for ways to improve.
Position Description
Reporting to the Operations Manager, the Operations Coordinator will support the day-to-day operations of the center and assist with the site’s key program areas. Furthermore, the Operations Coordinator will participate in and support site activities and have direct accountability for meeting the organization’s bottom line goals in the areas of attendance, retention, and enrollment.
The position’s primary responsibilities include:
- Program Operations: Support operational procedures, daily snack program, manage front desk reception, safely operate CT vehicles when transporting students, chaperone student activities as needed, and support in the planning and execution of events.
- Social Media/Website Maintenance: Responsible for posting/updating social media accounts, create posts about upcoming events, update internal website
- Data Monitoring and Reporting: Update accurate information in our Salesforce.com database, student files, and excel spreadsheets, have conversations with students about how to increase their attendance
- Site Maintenance:Improve center appearance and functions, regularly update center bulletin boards, create visuals as needed
- Resource Management: Ensure center resources are accounted for, updated, stocked, and organized (ex: office supplies, technology, library books, vehicle maintenance, etc.).
- External Relations: Phone and email parents regarding student updates or center events as needed, greet walk-in guests/visitors, and provide reception support. Assist with the annual recruitment process, including delivering presentations, hosting student interviews, and outreaching to community partners.
- Site Culture: Display College Track’s core values of Joy, Passion, Commitment, Authenticity and Excellence every day, and lead by example. Be a strong resource and support for our guests, families, staff and scholars
- New Projects: Special projects as assigned by the Operations Manager or Site Director.
Qualifications
First and foremost, the Operations Coordinator must embrace College Track’s vision of transforming low-income communities into places where college readiness and college graduation are the norms. Additionally, candidates must possess the following qualifications:
- Minimum 2 years of verifiable administrative and customer service
- Minimum 2 years of experience working with low-income communities
- 1-2 years with maintaining a website
- 1-2 years experience with office administration preferred
- Results-driven, commitment to utilizing data to make informed decisions
- Exceptional organizational skills, keen attention to detail, ability to manage a wide range of tasks
- Strong interpersonal skills and collaborative, community-minded attitude
- Proficiency in Google and Microsoft programs
- Strong interpersonal skills, collaborative, customer service & welcoming attitude
- Exceptional organizational skills; keen attention to detail
- Outstanding problem-solving skills
- Excellent communication skills (both written and oral)
- Unflappable self-starter with the ability to effectively manage a wide range of tasks and projects
- Strong learning orientation, readily receives and incorporates direct feedback
- Goal-oriented and strong commitment to reaching goals
- High level of self-awareness, humility, and emotional intelligence
- Demonstrated ability to meet and maintain federal, state, local, and College Track guidelines including, but not limited to, fingerprint clearance and negative TB test
- Experience with databases, Salesforce.com strongly preferred
- Valid Colorado driver’s license and clean driving record
Compensation
This is a part-time, hourly position and is not eligible for benefits at this time. The Operations Coordinator will work Monday – Friday, most likely during student programming hours, during the school year, with 2 weeks unpaid break in December. Compensation will be $17.60 per hour.
To Apply
Please send a cover letter and resume to Jamille Jones, Operations Manager, at jjones@collegetrack.org. We will only contact candidates chosen for further consideration.
College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.
