Operations / Administration Program Manager, Girls on the Run NYC
Girls on the Run is a transformational physical activity-based positive youth development program for girls in 3rd-8th grade. We teach life skills and social emotional learning through a youth development curriculum that includes dynamic interactive lessons and running games. The program culminates with the girls being physically and emotionally prepared to complete a celebratory 5k running event. The goal of the program is to unleash confidence through accomplishment while establishing a lifetime appreciation of health and fitness. Girls on the Run NYC hosts programs in schools and communities in the five boroughs of New York City.
At Girls on the Run, our core values guide our way and we stand firm in our commitment to building a world where every person can know and activate their limitless potential. We warmly welcome the participation of any child who identifies as “girl”, non-binary, or gender expansive in our programs. We are committed to leveraging our intellectual, financial, and human resources to advance strategies to be inclusive, equitable and accessible to all. We are working to bring diverse voices to the table as we know that unique perspectives strengthen the quality and scope of our organization. We pledge to be a reflection of the communities we engage, not only in appearance, but also through fostering an atmosphere of community connectedness that serves as a model for our girls and other stakeholders.
Reporting to the Program Director and consistent with the mission of Girls on the Run, the Program Manager is responsible for program site support and management, overseeing community volunteer coaches, managing new programming options, and supporting all Girls on the Run programs, including the 5k at the end of each season. This is a full-time position based in New York City.
Some of the key responsibilities falling within these areas include:
Program Site Support
- Manage relationships with site liaisons and coaches of designated program sites including pre-, during, and post-season.
- Conduct visits to program sites around New York City during fall and spring program seasons.
- Provide support for program sites and coaches at each end of season 5k (fall and spring), including preparations leading up to the event and day-of support.
- Ensure all coaches and program sites have completed pre-season requirements.
- Oversee inventory and distribution of coach and program curriculum, materials and supplies.
- Assist Program Director in caregiver (parent/guardian) communications.
- Respond to program-related inquiries from sites, coaches, and families in a timely, professional manner.
Coach Support & Coach Training
- Recruit and retain volunteer community coaches, including outreach to recruit new community volunteer coaches, pre-season screening and interviews with volunteer community coaches, and hosting check-ins and events with community volunteer coaches.
- Lead the planning and implementation of Coach Trainings.
- Ensure coaches have the resources needed to deliver the GOTR curriculum successfully and confidently by maintaining “Coach Corner” intranet site and sending weekly coach newsletter.
- Provide direct support to address any concerns or issues during the season including behavioral issues, facility use, coach availability/substitute needs, and other challenges as they arise.
- Play a key role in implementing a volunteer appreciation strategy.
- Manage the online Coach Training system from GOTR HQ.
- Handle all sub coaching requests, serving as a substitute coach as needed.
Program Delivery – Special Projects & Community Outreach
- Plan and oversee GOTR NYC participation in program pilots, new program delivery models, and expanded summer programming.
- Serve as liaison to partners in new GOTR NYC program initiatives as they arise.
- Coordinate and track GOTR NYC presence at community events across the five boroughs.
- Support Program Director in new site recruitment and outreach.
- Support Program Director in building and maintaining relationships with community partners.
- Bachelor’s Degree or two or more years equivalent work experience required, preferably in youth development, public health, education or social work.
- Understanding and ability to work well in a small office setting, function as a team player on a range of projects, and also work independently to meet deadlines on assigned duties.
- Excellent project coordination, communication, collaboration and team participation skills.
- Ability to recruit, screen, train and motivate community-based volunteers.
- Ability to travel within the five boroughs of New York City on public transportation.
- Must be willing to undergo a background check.
- Computer competence, including, but not limited to: Database management systems, Microsoft Office (including Excel), Google Suite, and email.
- Must be available to work some hours during some weekends and evenings, including for coach events and other organizational events such as volunteer and fundraising events.
- Comfortable in a hybrid work environment, including remote work and in-person work at the GOTR NYC Office.
- Available between 2 – 6 p.m. ET most weekdays during the school year.
- Per NYC government policy, you must show proof that you have received a COVID-19 vaccine.
- Experience with youth development programming in New York City.
- 2 to 5 years of non-profit experience, including experience supporting volunteers.
- Program support experience.
- Experience using Canva, Asana, and Slack, or similar project management and communications tools.
The salary range for this position is $59,000 – $62,000 annually. In addition, Girls on the Run offers a benefits package including professional development funds; retirement plan with employer match; medical, vision and dental insurance; life insurance; and 12 paid holidays plus 20 days of paid time off annually.