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16 Aug 2019

Operations / Administration Program Manager – Teen Programs (Association Office YMCA)

YMCA Of Greater New York
 New York, New York County, New York, United States

Job Description

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The YMCA of Greater New York is seeking an experienced professional who will be responsible for management and oversight of the Global Teens Program as well as Core Teen Programs, Leaders Club, Teens Take the City and Teen Center serving ages 11 through 19. The Manager for Global Teens and Teen Programs will be responsible for creating structure around and management of all aspects of the Global Teens program as well as provide support for high quality government funded and AO allocated Core Teen Programming.  The primary function of this position will be to support program management, compliance with program standards and funder expectations, allow for innovation and growth, and align programming with the values of vision of the YMCA of Greater New York. Major duties will include: program management of all aspects of Global Teens programming and working with the Association Office Youth & Community Development team on, training development, standards and resources; working with branches on implementation of program standards; providing knowledge and support around industry best practices and innovative ideas; and working with branches on growing sustainable teen programming.


  • Recruit, train and supervise full time and part time staff and volunteers by monitoring performance; providing support, coaching and recognition; and holding staff accountable for performance expectations.
  • Promote an inclusive, welcoming, and respectful environment that embraces the diversity of all staff and participants; and promotes a positive school spirit.
  • Manage all programing aspects of Global Teens programming, including youth recruitment, volunteer recruitment, staff management, trip planning and fiscal management as it relates to funders
  • Direct and guide all programs and services related to the government funded and AO allocated Global Teens and Teen Programs.
  • Oversee quality Global Teens and Teen Programs with emphasis on staff development, program content, and safety.
  • Ensure branch and Global Teens compliance with standards through an ongoing and timely audit system. Guide and manage evaluations of existing programs and develop improvement plans when needed.
  • Understand industry best practices and trends and recommend programming or services that meet programmatic needs.
  • Focus on social emotional learning and civic engagement program enrichment, empirical data collection, as well as training and curriculum development.
  • Oversee the quality implementation and fidelity of core program components, including shared curricula, activities and basic schedule for Global Teens and Teen programming sites.
  • Develop systems, tools, and best practices that are sustainable and in accordance with Y values and contract requirements.
  • Maintain necessary paperwork and reporting to ensure compliance with AO, DYCD, The Countess Foundation, NYIT, Delta, and other private funder requirements.
  • Serve as a liaison between the Y and community-based organizations, government agencies, foundations, and international partners as it relates to Global Teens and Core Teen programming.
  • Supervise and ensure effective data collection for reporting and evaluation of teen programs and services.
  • Provide timely information and resources to Y&CD leadership.
  • Support branch Directors in the guidelines and best practices around daily management of operational and staffing expenses.
  • Oversee fiscal processes including, developing annual budgets for all program areas; ensures that payroll is completed in a timely manner. Ensure ongoing fiscal success of the programs.
  • Prepare and successfully administer operation and government budgets related to all programming and services related to Global Teens and Core Teen Programming.
  • Act as grant director for all grant projects for Global Teens and Core Teen programs including assisting in drafting grant applications, managing the grant budget, and ensuring that grant deliverables are accomplished in accordance with granting source expectations and guidelines.
  • Ensure that each site maintains the necessary conditions for staff and program, including appropriate records and data maintenance.
  • Maintain external relationships/memberships with agencies that Y needs to be in partnership with in the community, citywide, internationally and in the building.
  • Participate in, and potentially guide, a local coalition of stakeholders to ensure the Y is correctly reaching the population and serving the needs of the larger NYC community.
  • Adhere to all Department of Health, YMCA of Greater New York, and funder standards, expectations, and regulations.
  • Actively participate in all training sessions and designated meetings.


  • Bachelor’s degree in Education, Social Work, Social Services, or related. Master’s degree preferred.
  • Minimum of three years of experience directly managing government contracts for Teen programs.
  • Minimum of five years of experience managing a high volume for middle school and high school age youth, Core Teen programming, and supervising staff.
  • General knowledge of MS Word, Excel, and PowerPoint.
  • Knowledge of Access, Adobe Pagemaker and Photoshop preferred.
  • Strong interpersonal skills and leadership qualities.
  • Must be able to work Monday – Fridays, 8am – 6pm.
  • Must be able to work evenings and weekends. Travel during the weekends required.

How to Apply

We offer an exciting and innovative work environment with an organizational culture committed to serving all members of our community. As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve. Our expectation is that all staff promote participation of their branch fundraising efforts in some capacity. If you would like to be a member of our dynamic team, please forward your cover letter and resume with subject line “Program Manager – Teen Programs ” to or to:    

YMCA of Greater New York Attn:  Nicole Kourbage 5 West 63rd Street, 6th Floor New York, NY 10023

EQUAL OPPORTUNITY EMPLOYER ♦ DRUGFREE WORKPLACE Auxiliary aids and services are available upon request to individuals with disabilities


Bureaus: New York. Job Categories: Full-Time. Job Types: Operations / Administration. Job Tags: grants, Manager, Programming Teen, and programs.

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