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29 Jul 2021

Instructional Support Senior Program Manager

 New York, New York County, New York, United States

Job Description

Position Summary:

Working under the supervision of the Program Director, the Senior Program Manager (SPM) oversees the design and digitization of all BUILD NYC’s curriculum. Working in collaboration with NYC team’s Program Managers, teachers, community-based partners and the National Director of Instructional Design and Evaluation, the SPM will ensure that the curriculum design advances BUILD’s mission, maintains consistency of outcomes and provides the enhancements needed to ensure that BUILD NYC maintains its competitive edge.

Importantly, the SPM will establish new and manage existing partnerships with community-based organizations and other city agencies.  The SPM will provide instructional coaching, training and observations to ensure that implementation of BUILD’s curriculum is met with fidelity.

The Senior Program Manager is skilled in designing and creating culturally-responsive curriculum in blended learning environments. Digital fluency is a must as BUILD is developing a full suite of virtual learning tools. The Senior Program Manager exhibits leadership, knowledge and understanding as it relates to the field of entrepreneurship, partnership development, youth development and workforce learning. The Senior Program Manager will have an active social justice lens and has demonstrated knowledge of culturally-responsive pedagogy and anti-bias education.

Position Responsibilities:

Instructional Design and Curriculum Development (40%):

  • Design and develop learning content as needed that are both teacher-driven and student-driven for in-person, blended, and digital environments
    • Develop original curricula that has alignment with
      • Project-based learning with a focus on student agency and engagement
      • 21st Century Skills
      • Anti-bias/social justice K-12 education trends
      • Design Thinking framework
  • Support the development of assessments and observational tools to ensure program quality
  • Utilize human-centered design practices to continually update BUILD NYC’s materials and product offerings
  • Create and publish guides, tools and other resources to ensure site staff are equipped to implement BUILD programming, refreshing regularly
  • Serve as an organizational expert and internal resource on BUILD’s instructional approach

Coaching & Training (20%)

  • In collaboration with Program Managers, create and facilitate professional development for teachers, external partners and other key program staff to enable them to effectively deliver the curriculum
  • Provide coaching and professional development, ensuring program excellence, to a limited number of direct service teachers and to all external partners
  • Conduct formal observations to ensure program facilitators adhere to the model and strengthen teachers’ pedagogical practices

Community Partnerships (40%)

  • Develop and implement in collaboration with the Program Director an external partners growth strategy
  • Manage all external partnerships by designing curriculum models aligned with partners needs, training stakeholders and ensuring that all stakeholders are adhering to the contractual agreements of the partnership
  • Foster a culture of belonging, trust, effective communication, perseverance, collaboration, and overall excellence with our external partners

Candidate Requirements:

  • Master’s degree preferred. BA or BS degree in education or youth development, or related field and 5 years experience required in the field
  • Minimum 3 years successful teaching experience (preferably with under-resourced youth or in underperforming schools
  • Experience with entrepreneurship education and experiential education preferred with a focus on digital learning and technology
  • Excellent organizational skills, analytical ability, creativity, communication skills and flexibility
  • Demonstrated ability to write engaging, student-centered and pedagogically-sound curriculum  (preferred)
  • High cultural competence with experience serving diverse populations and students from under-resourced communities
  • 10% travel for regional and national gatherings; school visits to school and community-based organizations as needed, as conditions allow

Successful candidates will demonstrate BUILD’s Core Values and competencies through a combination of previous education/work experiences:

BUILD’s Core Values:

  • Keep Students at the Center – As BUILDers, we hold an unwavering passionate commitment and belief in the power and potential of youth.  Our organization exists to serve students. We seize each opportunity to contribute to the foundation of knowledge, skills, and networks from which students can build extraordinary lives. Our operating principles and decisions focus on what is in the best interest of our students.
  • Bring the Spark – As BUILDers, we excel in the entrepreneurial Spark Skills that we teach our students – Communication, Collaboration, Problem Solving, Innovation, Grit and Self-Management. We communicate through transparent and honest dialogue. We cherish teamwork, tenacity, and thinking outside the box. We demonstrate a relentless pursuit of excellence and approach work with a positive can do attitude. When we bring the spark we achieve great things together, and we model the way for our students.
  • Bridge Communities – As BUILDers, we develop and foster relationships in service of creating access and opportunities for our students, staff, and stakeholders. We value all who come to the table as partners to maximize our collective impact. By connecting the communities in which we work, we build empathy, equity, and social capital.
  • Promote Diversity and Social Action – As BUILDers, we understand that Diversity, Equity and Inclusion matters, but what matters even more is Action. We strive to create equity of voice, access, influence and power across lines of difference – both in and beyond BUILD, specifically for groups that have been historically denied social and economic justice. If we are not part of the solution, then we are part of the problem. We welcome, celebrate, and embrace the unique expressions and contributions of us all – our backgrounds, race, ethnicity, gender, language, sexual orientation, and social class.

Role Specific Competencies:

  • Problem Solver – identify and/or anticipate a problem, analyze the situation, offer an appropriate range of recommended solutions, and when appropriate, decide on and implement course of action. A self-directed learner who is internally motivated and resourceful.
  • Establishing Focus – Develop and communicate goals in support of the business’ mission.
  • Qualitative and Quantitative Analysis – review quantitative and qualitative data sets in order to recognize patterns, identify additional information or data needed, and draw conclusions
  • Project Management Skills – identify the steps of a project, set appropriate deadlines, identify required participants, and hold self and others accountable to outcomes and deadlines
  • Influencing Others – Gain support for ideas, proposals, projects, and solutions.
  • Teaching and Public Presentations – develop and deliver presentations to audiences of varied sizes with appropriate content, tone and timing in delivery

Position Details:

  • Salary: $70,000 – 75,000 annually
  • Full Time/Exempt
  • Location: NYC
  • Flexible work environment and occasional evening and weekend hours are also required to fulfill the duties of this position.
  • Some travel required for all-staff retreats


BUILD offers a competitive compensation & benefits package for eligible employees.  This includes medical, dental & vision coverage, flexible spending accounts, life insurance, and a 403(b) plan with employer match.  In addition, BUILD employees are eligible for generous paid vacation, sick time, 10 paid holidays per year, a flexible work environment, and performance bonuses.

How to Apply

To view the full job description and apply for this position, please click here to submit a cover letter and resume.  BUILD is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position.

Bureaus: New York. Job Categories: Full-Time. Job Types: Instructional Support. Salaries: 60,000 - 80,000.

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