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5 Mar 2018

Operations Lessons in Navigating College Transitions (LINCT) Research and Operations Coordinator

CUNY K-16 Iniatives
 New York, United States

Job Description

Lessons in Navigating College Transitions (LINCT) Research and Operations Coordinator


About CUNY Office of K-16 Initiatives

The City University of New York’s Office K-16 Initiatives supports the partnership between CUNY and the New York City Department of Education—the two largest education systems of their kind in the country. CUNY K-16 Initiatives creates innovative pathways for young New Yorkers to envision and achieve success by engaging strategic partners in confronting systemic educational inequities. We are home to a group of innovative programs that share a common goal: helping NYC public school students make a successful transition to college, careers and life beyond. We support the city’s commitment to equity by developing high quality transition programs that help eliminate achievement gaps between racial, ethnic, and socio-economic groups. Our programs are nationally recognized for their commitment to long-term student success. Collaboration is fundamental to our work. Only in partnership with the NYC Department of Education are we able to offer programs that support students through the transition to college. Leadership and faculty on CUNY campuses are also integral to the process of planning and implementing programs that strategically support students in attaining their long-term goals.


About Lessons in Navigating College Transitions (LINCT)

Lessons in Navigating College Transitions (LINCT) is a college access program whose primary goal is to reduce traditional barriers to enrollment at CUNY by ensuring that students who graduate from NYC public high schools enter college academically eligible to take and succeed in credit-bearing courses. Previously known as At Home at College, the program is supported by New York City’s Office of the Mayor.  This school year, roughly 3000 students in 80 high schools are enrolled in one or more credit-bearing LINCT courses, and we plan to expand significantly in the fall. LINCT’s year-long ELA and Math courses are aligned with the Common Core State Standards and are offered in students’ high school as part of students’ regular school day and course sequence. The curricula, developed and supported by CUNY’s LINCT instructional team, engage students in high-interest content. In ELA, students develop academic literacy skills through topics in introductory psychology and sociology, while in Math, they focuses on non-routine problem-solving, proportional reasoning, and core topics in Algebra and Statistics. The courses are intended to prepare students for college placement exams and a range of college and career readiness and life skills. As part of our unique model, the LINCT team at CUNY provides intensive cohort-based professional development to DOE teachers throughout the school year.


LINCT Research and Operations Coordinator Position Overview

Under the direction of the LINCT Director and the LINCT Program and Operations Manager, the LINCT Research and Operations Coordinator will be responsible for supporting all programmatic, non-instructional, elements of LINCT.  This organized and dynamic individual will belong to the LINCT Operations Team, whose charge is to ensure that all aspects of LINCT run smoothly so that the team’s 7+ instructional staff members can focus squarely on supporting LINCT classroom teachers in NYCDOE schools.  The LINCT Research and Operations Coordinator take on a variety of responsibilities including:


  • Collaborate with the LINCT Program and Operations Manager and the DOE central office staff to plan and execute all programmatic aspects of the program, to solve problems, and to implement project changes as needed;
  • Support the LINCT Program and Operations Manager in developing new operational systems and policies for the LINCT team; training and supporting LINCT team members on said systems and policies;
  • Collaborate with the LINCT instructional team, the DOE, and CUNY’s Office of Research, Evaluation & Program Support to design and conduct on-going implementation research aimed at identifying emerging successes and challenges that can inform LINCT’s work with teachers and students in real-time;
  • Collaborate with the CUNY’s Office of Research, Evaluation & Program Support to support their formative and summative evaluation efforts;
  • Support LINCT Director in preparing data reports for internal and external meetings and publications; respond to routine data requests;
  • Manage LINCT’s existing data and knowledge management systems and create new systems, as needed; train LINCT staff and partners on said systems;
  • Support new school recruitment and induction processes and participant school retention process;
  • Support the operational components of LINCT’s extensive professional development offerings, including summer intensives and classroom observations for DOE teachers;
  • Visit schools and principals;
  • With the Office of K-16’s Digital Media Director, assist with developing a marketing strategy (digital and print) and marketing materials for LINCT; Support LINCT social media efforts;
  • Support the development of presentations and reports about LINCT;
  • Actively participate in the larger efforts of the Office of K-16 Initiatives



The successful candidate will have the following knowledge, skills and abilities:

  • 2-5+ years of experience working in public education, preferably in a programmatic or operations role;
  • Experience developing and conducting research projects and formal research methods training (quantitative and qualitative);
  • Experience supporting complex logistical projects and programs in a fast-paced, entrepreneurial environment;
  • Experience creatively and patiently navigating bureaucratic systems;
  • Experience using data management and/or project management software;
  • Experience building and managing a database;
  • Strong skills in Google Docs;
  • Strong writing and public speaking skills;
  • Experience working collaboratively and cooperatively with a diverse community of students, faculty, staff and external constituents in a large decentralized public university system;
  • Ability to take direction and to work independently in ambiguous and demanding environments; Flexible spirit, can-do attitude, and ability to anticipate problems and recognize opportunities;
  • Interest in developing knowledge of the NYCDOE and CUNY, urban education policy issues, and the field of college and career readiness;
  • A fierce commitment to social justice



Commensurate with Experience and Education



How to Apply

To Apply: Upload a cover letter and resume as a single PDF file HERE.  Please save documents using the following naming convention: “LastName FirstName LINCT Coordinator Application"

Bureaus: New York. Job Categories: Full-Time. Job Types: Operations.

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